Challenge
Being technologically outdated or relying on obsolete systems can hinder the customer experience, ultimately impacting competitiveness. A study by Forrester found that 60% of companies believe legacy systems are a barrier to digital transformation, hindering their ability to adapt to changing market dynamics and meet customer expectations.
Our client, a sensor manufacturing organization, confronted a parallel struggle with their legacy systems. The use of a legacy stack and outdated technology left them at a competitive disadvantage in the market, hindering their capacity to align with industry trends and meet the evolving expectations of their customers. As the gap between their business requirements and the limitations of their existing technology widened, they encountered difficulties in adapting swiftly to market changes, posing a potential threat to their competitiveness and market share.
To address these challenges, the company engaged Maganti IT for a comprehensive process revamp. The goal was to align digital initiatives with market demands, liberating the organization from constant IT management and facilitating a strategic shift toward enhanced operational efficiency.
AT A GLANCE
Manufacturing
Modernize technology stack and customer experience for an e-commerce sensor manufacturing client
- • Approximately 25% reduction in TCO and operational costs.
- • 50% reduction in overall resource allocation.
- • 42% Reduction in process failures requiring human intervention.
Approach
Advanced Cloud Transformation Strategy
Maganti IT collaborated with the sensor manufacturing client for a comprehensive cloud-based infrastructure modernization. This encompassed creating an IT operating model, assessing cloud tools, scrutinizing third-party products, and executing a Proof of Concept (POC).
Key aspects of Maganti IT's role included:
Process Design
Establishing an efficient process design.
Platform Implementation
Identifying and implementing the chosen cloud platform.
Ongoing Support
Delivering continuous support and enhancements.
Process Design
The client confronted a significant challenge stemming from the absence of a clearly defined overall process. The lack of a streamlined process design introduced a level of unreliability into their IT systems, ultimately triggering cascading impacts, particularly when critical processes experienced setbacks.
Solution
Our solution involved establishing a robust global e-commerce platform on a reliable cloud infrastructure, not just to resolve existing challenges but also to drive successful digital modernization for enhanced user experiences. We began with a comprehensive evaluation, including process mapping and identification of improvement areas, followed by a detailed proof-of-concept and a tailored implementation plan aligned with existing workflows and procedures.
Platform Implementation
Employing an outdated technology stack and legacy systems placed them at a competitive disadvantage, limiting their ability to adapt to industry trends and fulfill the changing expectations of their customers.
Solution Maganti IT addressed these issues by recommending a strategic shift to Microsoft Azure, a leading cloud solution. This transition was designed to modernize their e-commerce platform, providing a scalable and efficient infrastructure that aligned with current market demands.
We managed the entire deployment process, ensuring the new system was robust, secure, and capable of supporting the client's global operations. By integrating advanced cloud capabilities, we enhanced the client’s operational efficiency and ability to adapt to market changes swiftly.
This modernization initiative allowed the client to significantly improve their technological capabilities, ultimately positioning them to better meet customer needs and strengthen their competitive position in the market.
Ongoing support with Fully-managed services
The modernization was a grand success, and we were entitled to handle Full Environment Managed Services covering the entire spectrum of managing digital infrastructure- from optimizing costs to implementing robust CI/CD DevOps in the cloud.
This includes proactive monitoring, rapid issue resolution, and continuous performance optimization to ensure a robust operational environment. Our team of experts continues to take charge of security measures, ensuring data integrity and protection. Additionally, we also have been implemented regular backups and disaster recovery protocols, providing our clients with peace of mind.
